When you buy any of our products your payment will be processed. The processing time varies between 5 mins and 24 hours, depending your global location. The average processing time will be 2-3 hours. At the end of this verification you recieve a e-mail from us, which includes your personal access-information. This e-mail includes:

- Your Username

- Your Password

If you log on to our product database now you can download the purchased products. Every log in will be counted, and after 5 log-in´s the password will be disabled for security reasons. If this is not enough for you, you can recieve additional log-ins. If you want to refresh your download count, please reply to your e-mail from us which includes your received access data. If we get this e-mail from you, we add additional access counts for your account. This service will cost you nothing! Please send it to support@sounds4games.com.

Log in fails: If you cannot log in anymore, maybe you have reached your maximum count of log-ins / downloads (default = 5 times). If you want to refresh your download count, please reply your e-mail from us which includes your received access data. If we get this e-mail from you, we add additional access counts for your account. This service will cost you nothing! Please send it to support@sounds4games.com.

If have lost your access data, we can search our database for your access data and send it to you again. Please mail us the following informations: Company, Last Name, First Name, Streed Adress, Zip-code, City, Country and E-mail and what happens with your access data. This service will cost you nothing! Please send it to support@sounds4games.com.